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How does server monitoring keep my data safe?
Proactive IT creates an environment of knowing. We monitor every factor that affects server performance and data security, 24 hours a day, every day — and it’s this proactive approach that lets us know what’s going on with your network. But as the old saying goes, knowing is half the battle. We also solve any problems that arise. Any red flag will show up on our radar, from disk-usage levels rising beyond allowed parameters, to stumbles in timely email function, to approaching disk-space thresholds — even attempts by hackers to gain access to your data. We’re constantly watching for all of it, and more.
Server monitoring is the review and analysis of a network server and its operation-related processes — availability, performance, operations, and security — through manual techniques, automated software systems, or a combination. The primary objective is to protect a server from potential failure.
Depending on the type of server, the monitoring protocol can be set up to achieve different goals. An administrator will want to review responsiveness and availability on application servers, while data servers are also observed for capacity, data loss, and delay. Security, speed, and user load are the primary metrics on web servers.
Knowing how servers are holding up under load, and watching the operations and performance of the hardware, means tracking metrics closely for CPU utilization, storage availability, and the responsiveness of communication interfaces.
When you sign on for server monitoring as part of your managed services with Axis Computer Networks, a network service technician reviews your network and begins the process, setting parameters on a suite of refined monitoring applications. The goal goes beyond just preventing server failure — it also seeks to ensure peak performance and enhanced hardware life through proper server maintenance and management. The result is better capacity planning and IT strategy over the short, medium, and long term, as well as an optimized experience for the end user in all circumstances.
By monitoring server data relating to a client’s operating system, used in conjunction with other monitoring data from respective applications, our server monitors get an accurate view of how a client’s system is faring.
But it’s often more complex than that, since many clients operate multiple servers with varying levels of staff utilizing the data and applications, both on site and through remote access. The challenges of server monitoring really begin as server numbers increase — with increased investment, performance is also expected to grow, yet maintenance and management resources are limited. As server numbers expand to accommodate necessary volume, the roles of the servers change and aren’t all used for every task. A heterogeneous server cluster can be a model of efficiency, but the different servers will have disparate operating systems, meaning their management and monitoring will have different parameters.
Every client network has different needs and priorities that our server monitoring experts take into account — but these four points are often the indicators we watch most closely.
Uptime reflects the availability of servers and also their reliability. Clients generally want their servers up and running at all times — anything less than 99 percent uptime is a red flag.
We monitor network activity, CPU, memory, and disk usage — symptoms that often indicate insufficient RAM, high CPU use, limited hard drive space, or bandwidth slowdowns. Monitoring lets us handle these issues before they become major problems that slow the business down.
By monitoring every process and service running on the server, we can tell which ones are having a negative effect on performance. This granular detail lets our technicians analyze server load and manage resources so the system runs better — including intra-service dependencies that aren't obvious at first glance.
Improper changes to files on a client's network can cause data breaches or compliance failure. We track modification of certain files and trace resource access to identify intrusion attempts. Servers, security devices, and applications also generate logs we monitor for patterns and rules, flagging problems that may indicate unauthorized activity.
Server monitoring helps any company effectively manage IT resources by giving an accurate picture of where resources need to be allocated in the near as well as the long term. As a business confronts unpredictable markets, growth can come from unforeseen areas, and understanding the allocation of resources allows for nimble management to capitalize on market shifts. A good server monitoring program should ensure the system is functionally stable and working efficiently — Axis Computer Networks server monitoring provides a complete picture of service levels and insights into how systems provide complete coverage.
Talk to us about setting up server monitoring as part of your managed services plan.
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